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Report a problem

Written by Camilla Lekman Hansen

To report a problem on a task, you need to first select the task and then report the problem.

Mobile

  • Select the task.

  • Click the warning triangle icon.

  • Enter a comment (required).

  • Click Submit.

Desktop

Find and select the task directly in the project or through Cross-project.

  • In the panel on the right, click anywhere in the Status box to open the Report a problem option.

  • Tick the checkbox.

  • Enter a comment.

  • Click Update progress.

In the project:

In Cross-project:

If you are assigned to a task, or are a project leader or administrator for a project, and you did not report the problem yourself, you will receive an email notification immediately with details about the reported problem.

Read more about emails when someone reports a problem here.

Need help? Chat in the app or contact our support here.

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